Returns & Exchanges
Start a Return
Tell us what came back and why. We read every request by hand — one of us will reply within one business day with next steps and, where a return is approved, a shipping label.
- Before you start Have your order number handy. The return window and any restocking fee are set out in our Refund Policy, linked below.
- What we take back In-stock parts that are uninstalled, unused, and still in their original packaging.
- What we can't Anything installed or test-fitted, and any item marked non-returnable on its product page.
- Damaged or wrong item That's on us — we cover return shipping and there's no restocking fee. Send photos and we'll sort it out.
Return Request
The Details
Requests are reviewed against our Refund Policy, which sets the return window and any restocking fee. In short: parts must be uninstalled, unused, and in their original packaging. Some items can't be returned at all — where that applies, it's stated on that item's product page before you buy.
If we sent the wrong item or it arrived damaged, that's on us: we cover return shipping and there's no restocking fee. Freight damage must be noted on the delivery receipt at the time of delivery to be eligible for a claim.