Shipping Policy

Order Processing

In-stock orders are processed and prepared for shipment within [confirm: 1–3] business days (Monday–Friday, excluding holidays). Orders placed after 12 PM CT or on weekends begin processing the next business day. You'll receive a confirmation email at checkout and a second email with tracking once your order ships.

Shipping Rates & Free Shipping

Shipping is calculated at checkout based on item size, weight, and destination. Orders over [confirm: $999] ship free within the continental United States. Oversized and freight items may be excluded from free-shipping promotions where noted on the product page.

Delivery Estimates

Once shipped, most standard (parcel) orders arrive within 3–7 business days depending on your location and carrier. Delivery estimates are not guarantees; carrier delays outside our control may occur.

Made-to-Order & Built-to-Spec Items

Some products — including select exhaust systems, carbon components, and build kits — are made to order. These carry a production lead time noted on the product page and ship once complete. Lead times are estimates and may vary with demand and supplier availability. Returns on these items follow our Refund Policy like any other; where an item can't be returned, its product page says so.

Freight & Oversized Shipments

Larger, heavier items (full exhaust systems, large carbon panels) ship via freight or oversized carrier rather than standard parcel. Freight shipments typically take [confirm: 5–10] business days, may require a signature on delivery, and are often delivered curbside. Please inspect all freight items for shipping damage before signing — note any damage on the delivery receipt and contact us right away (see below).

Local Pickup

Local pickup is available at our Carrollton, TX shop — see our Contact page for the address and current hours. Select "Local Pickup" at checkout; we'll email you when your order is ready. Free installation is included on select items when you choose local pickup.

Order Tracking

A tracking number is emailed when your order ships. If you haven't received tracking within a few business days of ordering, contact us.

Damaged, Defective, or Lost Shipments

If your order arrives damaged or is lost in transit, contact us within [confirm: 5] days of delivery (or expected delivery) with your order number and photos. We'll work with you and the carrier to resolve it. Freight damage must be noted at delivery to be eligible for a claim.

Incorrect Address / Failed Delivery

Please double-check your shipping address at checkout. Orders returned due to an incorrect address or failed delivery may incur reshipment costs. Contact us as soon as possible if you need to correct an address before shipment.

International Shipping

We currently ship within the United States only.

Questions?

See our Contact page for how to reach us and our current hours. See also our Refund Policy.